AFA require ‘Proof of Income’ to be sent with your completed claim form. Please attach a copy of two payslips received immediately prior to you ceasing work due to your injury or sickness, showing both year to date income and premiums being paid for your policy. Also note that page 11 is to be completed by your Paymaster or Depot Manager if you're employed by QLD Brisbane City Council.
For self-employed clients, please read page 10 of the claim form and attach documentation requested.
Should you have any further enquiries regarding the lodgement of your claim, you can contact AFA claims department directly on (02) 9259 8222, or our office on (02) 9592 4244.
Completed claim form & proof of income are to be sent directly to AFA via the address below.
Incomplete claim form or missing documentation requested, will incur delays.
AFA CLAIMS DEPARTMENT
PO BOX R1852 ROYAL EXCHANGE
Phone: (02) 9259 8222
Fax: (02) 9259 8200